The BUM – B2C Urban Mobility is dedicated to logistics supporting B2C e-commerce and, more broadly, omnichannel systems.

Its research and project development activities focus on designing distribution networks, warehouse solutions (storage, picking, and packing), and last-mile delivery within B2C e-commerce, as well as urban logistics solutions in general. Special emphasis is placed on the three dimensions of sustainability (economic, environmental, and social) adopting a Supply Chain perspective.

The objectives of the centre are:

• To support sector operators (logistics service providers and retailers, whether online pure players or traditional ones) in understanding current trends and developing effective logistics solutions;
• To develop theoretical frameworks and impact assessment models (economic, environmental, and social) to advance academic knowledge;
• To communicate and promote accurate information to citizens/consumers, increasing awareness of more sustainable purchasing behaviors.